Privacy policy

Last Updated: May 11, 2026

Orientic.de operates this store and website, including all related information, content, features, tools, products, and services, to provide you as a customer with the best possible shopping experience (the “Services”). Orientic.de is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and share your personal data when you visit, use our Services, make a purchase, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Data We Collect or Process

By “personal data,” we mean information that can identify you directly or indirectly. This includes, in particular:

  • Contact information such as your name, address, billing address, shipping address, telephone number, and email address.

  • Payment information such as credit or debit card details, payment information, and transaction details.

  • Account information such as your username, password, security settings, and preferences.

  • Order and transaction data such as products viewed, shopping cart, wishlist, purchases, returns, or cancellations.

  • Communications with us, such as customer support inquiries.

  • Device information such as IP address, browser information, and network connection details.

  • Usage data regarding your interactions with our store and Services.

Sources of Personal Data

We collect personal data:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies and similar technologies.

  • Through service providers that provide technical or organizational services on our behalf.

  • Through partners or other third parties.

How We Use Your Personal Data

We use your personal data for the following purposes, among others:

  • To provide and improve our Services.

  • To process orders, payments, returns, and deliveries.

  • To provide customer service and communication.

  • For marketing and advertising purposes.

  • For security and fraud prevention.

  • To comply with legal obligations.

Sharing of Personal Data

We may share personal data with the following parties:

  • Shopify and service providers for hosting, payment processing, shipping, or analytics.

  • Marketing and advertising partners.

  • Government authorities or courts where required by law.

  • Affiliated companies within our corporate group.

Relationship with Shopify

Our store is powered by Shopify. Shopify processes personal data to enable the operation and improvement of the Services. For more information, please refer to Shopify’s Privacy Policy:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review the respective privacy policies of any third-party websites you visit.

Children's Data

Our Services are not directed toward children. We do not knowingly collect personal data from minors.

Security and Storage of Your Data

We implement reasonable security measures but cannot guarantee absolute security. The retention period of your data depends on legal obligations and operational requirements.

Your Rights

Depending on where you live, you may have the following rights:

  • Access to your stored data.

  • Correction of inaccurate data.

  • Deletion of your data.

  • Restriction of processing.

  • Data portability.

  • Withdrawal of consent.

  • Objection to certain types of data processing.

You may exercise these rights by contacting us.

Complaints

If you have any questions or complaints regarding the processing of your personal data, please contact us using the contact details below.

International Data Transfers

Your personal data may be processed or stored outside your country. In such cases, we implement appropriate safeguards in accordance with applicable data protection laws.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this website.

Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

Email: info@orientic.de

Address:
Eichenstrasse 59
65933 Frankfurt am Main
Germany

100% Genuine Brands

We sell exclusively original branded products.

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All products are carefully inspected.

Personalized service

We are here for you every day if you have any questions.

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Secure payment via all common payment methods